Service-Telephone
03733 139-0
Our Sort code and BIC
Sort code87054000
BICWELADED1STB

Imprint

Sort code87054000
BICWELADED1STB
Commercial register no.HRA 3997 beim Amtsgericht Chemnitz
VAT identification number according to §27 a UStGDE 155906378
Chief Executive OfficerRoland Manz
Management BoardFranziska Herrmann, Manuela Willimowski
Phone03733 139-0
Fax03733 139-4000
Emailinfo@erzgebirgssparkasse.de
Supervisory authority
responsible for authorisation
Europäische Zentralbank
Sonnemannstraße 20
60314 Frankfurt am Main
www.ecb.europa.eu
Supervisory authority
responsible for consumer protection 
Bundesanstalt für Finanzdienstleistungsaufsicht
Graurheindorfer Str. 108
53117 Bonn
und
Marie-Curie-Str. 24-28
60439 Frankfurt am Main
www.bafin.de
Dispute Resolution Centre
for Sparkassen customers

In you have a dispute with Erzgebirgssparkasse, you can contact the Dispute Resolution Centre of the Deutschen Sparkassen- und Giroverband. To contact the centre by post, please send a letter to the following address:

Deutscher Sparkassen- und Giroverband
Schlichtungsstelle
Charlottenstraße 47
10117 Berlin

To contact the Deutschen Sparkassen- und Giroverband (DSGV) online, please visit:

http://www.dsgv.de/de/ueber-uns/schlichtungsstelle/index.html

For more information, please refer to the "Code of procedure for out-of-court resolution of customer disputes for the Sparkassen Finance Group", which is available on request.

 Erzgebirgssparkasse is a member of the Dispute Resolution Scheme of this approved Consumer Dispute Resolution Scheme.

European Online Dispute Resolution platformThe European Commission has set up an online dispute resolution platform. This online dispute resolution platform can only be used for out-of-court resolution of disputes related to purchase and service contracts concluded online. Please contact the dispute resolution centre of the DSGV (see above) for all other disputes.
Sort code87054000
BICWELADED1STB
Commercial register no.HRA 3997 beim Amtsgericht Chemnitz
VAT identification number according to §27 a UStGDE 155906378
Chief Executive OfficerRoland Manz
Management BoardFranziska Herrmann, Manuela Willimowski
Phone03733 139-0
Fax03733 139-4000
Emailinfo@erzgebirgssparkasse.de
Competent regulatory authorities

Europäische Zentralbank
Sonnemannstraße 20
60314 Frankfurt am Main
www.ecb.europa.eu

Bundesanstalt für Finanzdienstleistungsaufsicht
Graurheindorfer Str. 108
53117 Bonn
und
Marie-Curie-Str. 24-28
60439 Frankfurt am Main
www.bafin.de

Arbitration body

In the event of disputes with Sparkasse, you have the option of contacting the arbitration body of the Deutscher Sparkassen- und Giroverband e.V.. Your concern is to be sent in written form to the following address:

Deutscher Sparkassen- und Giroverband e.V.
Schlichtungsstelle
Charlottenstraße 47
10117 Berlin
www.s-schlichtungsstelle.de

The details shall be set out by the rules of procedure of the Deutscher Sparkassen- und Giroverband e.V. arbitration body, which shall be provided on request.

 Erzgebirgssparkasse is a member of the Dispute Resolution Scheme of this approved Consumer Dispute Resolution Scheme.

Information on insurance brokerage

Information on the register of insurance brokers
Registry number: VVRN D-DT1K-IRJY2-32
DIHK | Deutsche Industrie- und Handelskammer
Breite Straße 29
10178 Berlin
www.vermittlerregister.info
0180 600 58 50
(Festnetzpreis 0,20 €/Anruf; Mobilfunkpreise maximal 0,60 €/Anruf)

Competent professional chamber


 

Type of activity
Insurance representatives licensed as per Section 34d Paragraph 7 Industrial Code (GewO); Federal Republic of Germany

Professional regulations

  • Section 34d German Industrial Code (GewO)
  • Sections 59 - 68 German Insurance Contract Act (VVG)
  • Section 48b German Insurance Supervision Act (VAG)
  • German Regulation on Insurance Mediation and Advice (VersVermV)
 Cookie Branding
i