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| 24/7 emergency hotline for reporting lost or stolen cards – in Germany | 116 116* Mon-Sun: 00:00 - 24:00 |
| Emergency hotline for reporting lost or stolen cards – International | +49 30 4050-4050** Mon-Sun: 00:00 - 24:00 |
* Calles made from landlines within Germany are free
** Your phone service provider’s fees apply
| Online banking hotline* |
Mon-Sun: 00:00 - 24:00 |
* Calls made from landlines within Germany cost EUR 0.20 per call. Calls made from mobile phones never cost more than EUR 0.60 per call.
| Address: | Erzgebirgssparkasse Große Kirchgasse 18 09456 Annaberg-Buchholz |
| E-mail : | info@erzgebirgssparkasse.de |
| Fax*: | 03733 139-4000 |
| Postal address: | Erzgebirgssparkasse Erzgebirgssparkasse 09450 Annaberg-Buchholz |
| Sort code: | 87054000 |
| BIC: | WELADED1STB |
* Calls made from landlines within Germany cost EUR 0.20 per call. Calls made from mobile phones never cost more than EUR 0.60 per call.
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